Shipping

$5 shipping within Australia, free shipping on orders over $100.

$15 international shipping fee.

We will process and ship your order between 2-5 business days. All items are shipped via Australia Post.

Get in touch, if you would like to add signature in delivery to your order.

CYA is not responsible for lost or stolen packages.

Returns

Received your purchase but it's just not what you were looking for? No worries, our returns policy allows refunds within 10 working days from date of purchase. We can refund only the purchase price, not the delivery charges. All refunds are subject to the following conditions:

- Items must be returned within 10 working days from date of purchase. All items must be unworn, unwashed, unused and with the original labels/tags still attached.

- If you choose a refund, the purchase price (excluding delivery charges) will be refunded. We will refund the purchase price once we have received the returned item and confirmed that it meets the conditions outlined above.

- We do not offer exchanges. If you would like to exchange for a different size, please return your item and purchase the item in the correct size. We will refund the item price, once we have received the item.

Choose your Animal is not responsible for any lost or stolen packages. If you have any questions or concerns, please get in touch here.